Camber Corporation Office 365 Pro Plus Engineer - 15663 in Washington, District Of Columbia
We need professional problem solvers with exceptional customer service skills to join our Client's Office 365 Deployment team in DC. We are looking for energetic, articulate, upbeat people who have the drive, creativity and commitment to assist our client deploy Office 365 Pro Plus, Skype for Business, OneDrive and Outlook. This is a customer-facing position that will require travel throughout the United States for the next 18 months (for up to 80-100% of the time) . Will also be required to train in DC for 2 weeks prior to beginning travel. Strong customer service skills are a must .
Education & Experience Required:
Bachelor’s Degree and 6 years of IT Experience are required.
2 - 4 years of experience with Office 365 administration and migrations
Experience deploying Office 365 (and technical details) and drive consistency in customers’ experience with moving to Office 365 .
Exceptional customer support and communication skills
Experience with Office 365 deployment and migration
Ability to solve problems quickly, develop workflow and processes for operation team, and automate processes
Assist with developing appropriate support model
Perform service administration and account maintenance
Act as the primary contact for service escalations and troubleshooting of issues
Resolve client connectivity, client software distribution, and mobile installation issues
Analyze Office 365 service reports, auditing log, and third party service reports
Provide 2nd and 3rd level support
Expert skills in managing and administering Office 365 (Office 365 ProPlus, user provisioning / de-provisioning, permissions, access, etc.)
Knowledge and experience troubleshooting of these platforms: , Active Directory, DNS, SharePoint, Skype for Business, , Powershell, SMTP, SSL/TLS
Broad knowledge of key end-user scenarios and technical architecture for Office 365, Office 365 ProPlus, Exchange, SharePoint, Skype for Business, and other Office 365 products
Use Microsoft Office 365 support tools: RCA, MOSDAL, TRIPP
Write and maintain custom PowerShell scripts to remediate any open issues to support users
Create service requests as needed for Microsoft Premier Support
Microsoft Certified Solutions Associate (MCSA) Office 365.
Prior experience with Lotus Notes and/or Lotus Notes to Exchange Migrations.
Camber is now part of the Integrated Mission Solutions Group of Huntington Ingalls Industries Technical Solutions Division.
Camber Corporation employs a diverse mix of skilled professionals who apply their knowledge and experience to creating innovative new solutions for a variety of Government, commercial, and international customers.
Founded as an 8(a) company in 1990, Camber Corporation’s management had the entrepreneurial vision to recognize how existing and emerging technologies could help solve long-standing as well as newly identified problems in the public sector market.
Camber’s initial success with our first customers brought additional work resulting in the hiring of energetic and creative new employees. Within five years, Camber was named to Inc. ’s list of fastest growing companies in the United States (1995, 1996) specializing in: Aviation Sensors and Simulations; Chemical, Biological, Radiological, Nuclear, and Explosives (CBRNE) research and development; training and logistical support; project management using Earned Value Management Systems (EVMS); training; and information technology support.
Camber graduated from its 8(a) status in 1998 and has continued to add highly specialized capabilities to its portfolio of services to include: Agile Software Engineering & IT; All Hazards; Modeling, Simulation and Training; Unmanned Systems, Intelligence Analysis and Operations; and Engineering and Management. We are accredited in national and international standards, including ISO 9001:2008, ISO 20000, and CMMI ML-3, and use these standards to ensure our services and products are consistent and of the highest quality.
Camber Corporation is headquartered in Huntsville, AL with a major workforce concentration in the Washington D.C. / National Capital Region and other locations in the U.S., Europe, the Middle East and Asia.
Camber Corporation is an Equal Opportunity Employer EOE/AA Minorities/Females/Veterans/Disabled