Camber Corporation Office 365 Migration Support Analyst - 15792 in San Antonio, Texas

Description

Camber Corporation is seeking a support specialist or system administrator with experience in Office 365 to provide assistance to front line service desk technicians. The Office 365/Exchange Support Specialist should be able to apply advanced technical skills and knowledge to collect needed information to resolve issues presented to the National Support Desk. Office 365 applications that will be supported are Exchange Online, Skype for Business Online, OneDrive Sync, Office Online, OneNote, Outlook WebApp, Outlook Client, Skype for Business Client, and Office Suite. A strong understanding of these products is a must. Prior experience supporting Lotus Notes to Exchange migrations is required.

Job Responsibilities:

  • Provide Tier 2 support to front line support specialists

  • Manage and monitor the Office 365 tenants

  • Monitor and test performance for potential bottlenecks, identify possible solutions, and work with Tier 3 to resolve issues

  • Create and administrator user and service accounts AD group membership and Exchange mailboxes

  • Address client connectivity, client software distribution and mobile installation issues

  • Develop and document best practices for supporting the Office 365 application and assist with developing appropriate support model

  • Maintains current knowledge of relevant technologies as assigned

  • Provides advice and training to peers on various Office 365 applications

  • Write and maintain custom scripts (PowerShell) to remediate issues to support users​

Experience & Education:

  • Associate's degree and a minimum of nine (9) years of IT experience (at least six (6) years support relevant Microsoft products)

  • Supporting Migrations from Lotus Notes to Microsoft Exchange/Office 365

  • Windows 7/8.x/10.x Desktop Administration

  • Microsoft Exchange Server 2010/2013/2016 Administration

  • Microsoft Outlook 2010-2016 administration and trouble-shooting

  • Office 365 Deployments

  • Microsoft Active Directory administration and trouble-shooting

  • Troubleshooting Mobile Messaging Technologies: Exchange ActiveSync, iOS, Android

  • Troubleshooting Instant-Messaging Clients (Skype for Business/Lync, Jabber)

  • Windows Server 2008/2012 System Administration

  • Help desk support

  • Lotus Notes 8.5 or 9.X

  • Mobile Device Management (AirWatch)

  • Hardware support

  • Networking administration

  • Antivirus/Antispam

Miscellaneous:

  • Applicants must pass a federal background check. Applicants must be a US Citizen or Green Card holder.

#CamberIT

About Us

Camber Corporation is part of the Integrated Mission Solutions Group of HII’s Technical Solutions division. Integrated Mission Solutions Group is a leading provider of Agile Software Engineering and Information Technology solutions; All Hazards services; Modeling, Simulation, and Training solutions and services; Unmanned Systems support; Intelligence Analysis and Operations; and Engineering and Management services to Department of Defense, Federal, and commercial customers.

Integrated Mission Solutions Group (Camber), a subsidiary of Huntington Ingalls Industries, Inc. (HII) is headquartered in Huntsville, AL. From Camber’s founding in 1990, we have grown to 32 offices, positioned to provide responsive support to our customers across the United States. We deploy personnel to support our customers globally, including many locations in Asia, Africa, and Europe, providing daily interface on technical, programmatic, and operations issues. Overall, more than 1,600 Camber professionals deliver ISO 9001:2008-certified and CMMI ML3 high-value solutions to customers worldwide.

Camber Corporation is an Equal Opportunity Employer EOE/AA Minorities/Females/Veterans/Disabled